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Cancellation & Refund Policy

Effective Date: August 30, 2026


1. Free Evaluation Before Purchase

We provide a complete 5-day evaluation license enabling schools to test all features, fee management, marksheet formulas, and local PostgreSQL integration on their own workstations prior to making any financial commitment.

2. Annual Subscriptions

If you encounter technical incompatibility on your hardware that our support team cannot resolve within 14 days of purchase, you are entitled to a full refund. Once a license key has been permanently activated and verified for more than 14 days, subscriptions are non-refundable.

3. Support Inquiries

For refund requests or license adjustments, please open a ticket through the Customer Portal or email support@dykesoft.in.